Privacy
What we collect, and what we do with it.
This page explains what happens to your information when you use this website or send us an inquiry. Plain language, no small print.
Last updated: 12 October 2026
Who this covers
This policy covers this website and the inquiry form on it. Work we do for clients is covered by the agreement we sign with that client, not by this page.
What we collect
When you send an inquiry, we receive the details you choose to type in:
- Your name
- Your email address
- Your company, if you give one
- Which of design, development or content and social media you need
- What you tell us about the project
- A rough budget, if you give one
Our hosting provider also keeps standard server logs, which include your IP address, browser type and the pages you requested. Those logs exist so the site can be kept running and secure.
We do not use analytics, advertising trackers or social media pixels on this site. We do not buy or collect information about you from anywhere else.
Why we use it
We use what you send to reply to you, to understand what you need, and to quote for the work. If you become a client, we keep using it to run the project and to invoice you.
We do not sell your information. We do not add you to a mailing list without you asking for one.
Who else sees it
We use a small number of services to run the site and deliver your message:
- Our hosting provider, which serves the website and keeps the server logs described above
- Our email provider, which delivers your inquiry to our inbox
- Our content management system, which stores the words and images on this site, not your inquiry
Those providers process the information on our instructions and are not allowed to use it for their own purposes. Beyond them, we share your information only if the law requires it.
Cookies
This site sets no advertising or analytics cookies, so there is no cookie banner to dismiss. The only cookies are the ones our content management system sets for our own team when they sign in to edit the site. Those are never set for visitors.
How long we keep it
We keep inquiries for as long as the conversation is live, and for a reasonable period afterwards in case you come back to us. If a project goes ahead, we keep the records for as long as we need them for the work and for tax and accounting. If you ask us to delete your inquiry, we will.
Your rights
You can ask us to:
- Tell you what information about you we hold
- Give you a copy of it
- Correct anything that is wrong
- Delete it
- Stop using it for a particular purpose
Email us and we will deal with it. We will not charge you and we will not make it difficult. Depending on where you live you may also have the right to complain to a data protection regulator.
Changes to this page
If we change how we handle your information, we will update this page and change the date at the top.
Contact
Questions about any of this, or a request about your information, go to the email address on our contact page.